Frequently Asked Questions

Payment/Payment method

How do I pay?

We use Klarna Payment or Paypal, where you can choose to pay by invoice, in instalments, by card or through Klarna.

Klarna
You will find information on the various payment methods on Klarnas website. Please contact Klarna on if you have any questions concerning Klarna Payment.

Paypal
You will find information on the various payment methods on Paypals website. Please contact Paypal on if you have any questions concerning Paypal Payment.

I want to use a discount code, how do I do it?

Any discount code must be entered in the "enter discount code" field on the second step “Review & Payments”. You can’t combine different offers with each other.

Refunds

For full information, please see our General Terms and Conditions.

Dear Sam is open as usual without interruption. Read our response to covid-19